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Device and repair information for the Dell XPS 13 laptop models 9343 and 9350, which were both released in 2015.

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Replacement battery not recognized, not OEM specs

On battery install, warning about not recognizing battery. I turned off notification in BIOS. It registered 60%, I drained for calibration, now won't work without adapter plugged in and reads battery as 0%. Shuts down when adapter unplugged.

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where did you get the battery from? I wonder if Dell serialized the battery, essentially tying it to that specific machine...

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I got mine from I fix it and same problem. Warning message on startup that it is not a Dell battery and it refuses to charge it ?

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1 Answer

Dell has stopped supplying these batteries, and my bios tells me the battery is not recognized. I purchased from IFIXIT

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Reggie Stecher will be eternally grateful.
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