mac isnt going past the screen with the mac symbol
my husband downloading on the computer when it froze, so he turned it off and now it comes on goes to a blank screen for about a minute, then it shows the mac symbol and stays on that screen and wont do anything else, What can I do without having to erase all my files because I dont have backup? If there is no way of saving my files I still would like to know what to do to fix it. Please help. This happened about 4 or 5 months ago.
Is this a good question?