Skip to main content

Apple's 2016 revision to their laptop lineup targeted at professional users. Features a 15-inch, 2880-by-1800 Retina display, quad-core Intel Core i7, 256 GB / 512 GB /1 TB / 2TB storage options, 16 GB RAM, and a keyboard equipped with a Touch Bar. Released November 2016. Features Model A1707.

234 Questions View all

Screen shuts off after opening more then ~30 degrees

This began with dimmer nodes at the bottom of the screen as it was opened and concluded later with the screen first going dimmer and then blacking out as it is opened before this issue was fixed by resetting the pram and smc. However that is no longer the case, additionally, it has been taken to a repair place and they said that the cable seemed fine.

Block Image

Block Image

Answered! View the answer I have this problem too

Is this a good question?

Score 3

Comments:

I have a MacBook Pro 15 mid 2017! He was having problems with the keyboard! Slightly elevated trackpad, back cover buckling with the battery puffed up, the screen only worked if it opened approximately 75 ° and the screen did not close completely!

My Mac was eligible for the keyboard recall program! They changed the top case and the battery! But they didn't change or repair the display / screen! They are claiming that the screen problem was caused by dirt debris that damaged the cable! What cable are you using on newer devices? Because I have another MacBook Pro 13 mid 2010, which works perfectly today, it is used in the same environment, same residence!

Is it the battery that did not cause this problem on the screen? Until the screen didn't close completely! Hidden cable manufacturing addiction? How can dirt cause such damage in 2 years and not in 10 years?

by

Add a comment

1 Answer

Chosen Solution

You have the dreaded FlexGate issue! Ouch!

Here’s more on the issue The Design Flaw Behind MacBook Pro’s “Stage Light” Effect and 2018 MacBook Pros Try to Solve Flexgate Without Admitting It Exists

Sadly Apple only offered a extended warranty for the 13” models 13-inch MacBook Pro Display Backlight Service Program

You’ll need to visit a real Apple Store and request a warranty exception. Be polite! And if they don’t give it to you, ask to speak to the service manager, and work your way up the food chain.

If you can’t get to an Apple Store your only option is replacing the display your self which is not that hard! Here’s the needed part: MacBook Pro 15" Retina (Late 2016-2017) Display Assembly and here’s the guide MacBook Pro 15" Touch Bar Late 2016 Screen Replacement

MacBook Pro 15" Retina (Late 2016-2017) Display Assembly Image

Product

MacBook Pro 15" Retina (Late 2016-2017) Display Assembly

$549.99

Was this answer helpful?

Score 4

Comments:

@danj I got the same machine in, it's the same problem, of the screen shutting down after opening greater than 30 degrees but no stagelight issues. A visual inspection is showing nothing amiss. Runs fine till opened greater than 30%, then the display just goes black. Just in case, I reset the SMC and PRAM. Any pregnant ideas?

by

@mayer - Using a flashlight do you see an image at all?

by

Add a comment

Add your answer

Samuel Aplin will be eternally grateful.
View Statistics:

Past 24 Hours: 10

Past 7 Days: 116

Past 30 Days: 531

All Time: 6,584