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Repair guides and disassembly information for the MacBook Pro 16'' released in November of 2019. Model A2141, EMC 3347.

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Cracked line below the screen


I cracked the small line below the screen, how much it would cost to repair it?

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2 Answers

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Ouch! you closed the lid with something sitting on the uppercase where it’s damaged.

We call this part a chin bezel plate. Sadly, replacement parts for this very new system are just not available yet! Replacing it is not overly hard as you can see here in the 15” model Replace the LOGO Baffle on the screen with the MacBook Pro 15 "Touch Bar 2017 logo

Hopefully, you signed up for AppleCare+ so it won’t cost you. If you haven’t, Apple will charge you a pretty penny ;-{

So… What to do?? You’ll need to apply some tape across the broken area so the chips of glass doesn’t fall out as the you don’t want bloody fingers from the shards for now. Then its a matter of time waiting for the parts to become available.

For reference here’s the 2016 >2019 15” models part. Remember this is not the correct part for your system!

So watch here for the 16” version shows up Parts for Apple MacBook Pro MacBook Pro Retina 16" You might want to give them a call in a few months to see when they will have them.

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Go with Dan’s answer first. But if you have to get it fixed, do not go to the Apple store. Call 1-800-myapple. Ask for a “Flat Rate Repair”. This cost is generally much cheaper than any other method and you retain your warranty.

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@mayer - Apple will only replace the full display assembly. Still way to expensive to do without AppleCare+ contract.


@danj In the past, they sometimes replace parts for much less than cost if using the Flat Rate method. It can't hurt to ask.


@mayer - True, can't hurt to ask ;-}


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