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Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

Touch ID isn't working but home button yes

Hello, on my iPhone 7 Plus doesn’t work Touch ID BUT home button/click and return function works. Nothing were change there, how can I solve this problem?

Thank you so much!

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Is this following a recent repair or did it just happen out of the blue?

Sometimes the HB TouchID can fail “spontaneously” due to minor drops and dings over time. However, if the screen or battery were replaced recently, it could be related. The iPhone 7/8 series have a very inconvenient bend on the Home Button flex. It’s really easy to tear the flex, either near the logic board connector or at the 90 degree bend before it sneaks underneath the LCD heat shield. You have to be careful when you lift the screen off the first time but also anytime the flexes are connected and you have the device open.

The other area that is easily damaged is the connector on the Home Button itself and the opposite connector on the short flex that runs underneath the heat shield.

The long and short of it is that there are multiple failure points. You will need to carefully inspect the Home Button and flex to see if there is any damage. Magnification here will help.  Look for tears to the flex or any physical signs of damage. You should also check the connector to insure none of the pins are damage or that there isn’t any debris.

Unfortunately, there is no real DIY way to fix a Home Button, only Apple can replace it.

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2 Comments:

And after booting no error message About no working Touch ID

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No recent repair. No drop from height. I will check HB under the Microscope.

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jakub.novy will be eternally grateful.
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