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The March 2015 update of Apple's 13" MacBook Air features fifth generation Intel Core i5 and i7 processors, resulting in slightly increased performance and battery life.

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Why is only Apple software working after water damage?

Hi!

So two weeks ago I (like many others) had the wonderful experience of water damaging my MacBook Air. I spillt some water on my charger while it was connected to my laptop and the outlet, effectively short-circuiting it (I assume). I disconnected everything as soon as I could and turned my computer upside down. I took it to an Apple Store the day after, and they could remove the battery and also some droplets of water which had gotten into where the battery was. They turned it on and it’s worked fine(ish) since.

Basically, my laptop will turn off if left idle for more than 4min (which I can work around) but most puzzling is the fact that all software that isn’t Apple’s own work super slow. At first I thought the entire computer was lagging but pretty soon I noticed that Safari works fine and so does Quicktime, but neither Google Chrome or Firefox, Spotify or Word. In short, everything that isn’t an Apple software product is extremely slow.


Is there anything I can do? Is this something anyone recognizes? I’m really sorry if this is something someone already has answered but I couldn’t find any mention of it.

Thanks in advance!




Answered! View the answer I have this problem too

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Fact that some Apple Apps work fine and others don’t may well depend from the fact Safari takes a third or a fourth system resources compared to Firefox or Chrome, no other reasonable explanation I can think of. Open up Activity monitor you find in Utilities folder, select show all processes and see if anything keeps processor busy for no reason other than a hardware damage following the liquid spill.

If droplets were trapped under battery water may have gone everywhere and wouldn’t be surprised issues will multiply over time if your Mac is not taken care properly. Removing just the battery after a spill is more or less like removing just the socks after one falls in a river fully dressed. To give you an idea of what I mean by taking care of a liquid spill have a look at this guide:

MacBook water damage - The definitive guide

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