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The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

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Why my battery has cross symbol and not charging?

Hello my macbook pro 2015 retina A1502 model is showing cross symbol on battery and doenst recognise the battery!! I request you to please provide me any solution to this so if its an battery issue i’ll purchase it else please let me know the resolution to this.

Thank you

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Yes your battery is gone! Here’s the IFIXIT guide to replace it your self: MacBook Pro 13" Retina Display Early 2015 Battery Replacement and here’s the battery replacement kit which will have everything you need! MacBook Pro 13" Retina (Early 2015) Battery

MacBook Pro 13" Retina (Early 2015) Battery Image

Product

MacBook Pro 13" Retina (Early 2015) Battery

$79.99

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3 Comments:

I did that but mine is still giving the cross. Reset SMC, PMU, full charge but doesn’t seem to help.

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Is the X red or black?

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Black. And shows 100% charge.

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