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The DC56 is a cordless handheld vacuum designed and created by Dyson. This page includes repair and troubleshooting guides for many issues that could happen to a DC56.

5 Questions View all

Why does my Dyson stop working every 3-5 seconds

We have a Dyson DC45. It shuts off (stops working) every 3-5 seconds. Can this be fixed, by myself or at a repair centre?

The Dyson DC 45 ( I have shown DC56 here as it appears similar to the DC45) stops every 3-5 seconds when in use. The following is a more detailed series of the events which occur.

The Dyson is fully charged, when starting use with the brush head attachment, stops working after about 10 seconds of use.

We turn it on using the trigger starter. It stops again after about 3 seconds. We release the trigger and press it again. It starts and runs for approximately 3 seconds, then stops again. The sequence of restarting is repetitive until we give up in frustration.

Is there a "home fixable solution" or must it be taken to a repair shop? If so, where in the Toronto area can it be taken.

Thank you

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My disown work 3 or 5 seconds and stop working can I do anything L thank you

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You need to remove the cone shaped filter ‘washing it alone isn’t good enough you need to remove the filter at the thick end there are 2 small clips that you can push in with a blunt knife to remove the filter sock from the frame!! Once you have done this you will see a large amount of dirt trapped in the filter frame remove the dirt wash and dry the filter sock preferably overnight clip the filter back together put it back in the machine and bobs your uncle

by

I have this same problem. Looked for this cone shaped filter and 2 clips but cant find it. Any help would be great.

by

Mine doesn’t have clips as such - but it has 3 little horizontal slots a few mm wide, that I depressed with the blunt end of a screwdriver. That was enough to pop the frame out of the sock thing, There was a plug of hair and dirt about an inch long and wide, jammed into the bottom/narrowest part of the cone!

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brilliant it worked,why did I spend an hour on the phone talking to dyson and they couldnt resolve it

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4 Answers

Most Helpful Answer

I assume the battery is dead. Try a new one - you can get them everywhere online.

Pay attention to choose the right one as Dysons have quite different connectors.

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Have the same problem - changed the battery and worked properly for a little while and then started to do the same thing again.

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After mine stops I put it back in the charger for a couple of minutes than it works find. But would like it to just work. Any other suggestion ??

by

Try to open the cone shaped filter, as John suggested above. I did this just now and found a massive plug of hair and dirt wedged into the bottom end of the cone, that I would never have seen if I hadn’t disassembled it.

I became suspicious that the filter was the issue with my stop/start Dyskn, when I took the filter out initially and realised that the machine worked fine if the filter wasn’t in.

Do it - it’ll work!

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There is a tab on the filter that wears down and stops it from running for more than a few seconds. Here's a video on how to check for that issue:

https://www.youtube.com/watch?v=9IUZ_Gol...

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Had the same problem. Charged fine and then stopped after 10 seconds. This isn’t a filter issue, it means the battery is dead. Bought a replacement on eBay for $45, good as new

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I have a similar problem. When I pull the trigger, it continues to work but the brush head stops after a second. I’ve cleaned it thoroughly and it’s completely charged. One thing to point out is that when I remove the brush head and pull the trigger, it continues to spin without a problem. I just can’t figure out why it won’t continue to roll with the brush head on. FYI- I’m not talking about taking the head attachment off. I’m talking about tanking the brush roll off itself leaving the mechanical parts of the brush head attachment assembled.

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I have had before its the stick attachment apparently it has sensors in it so may need a new stick part

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