Apple's 2016 revision to their laptop lineup targeted at professional users. Features a 15-inch, 2880-by-1800 Retina display, quad-core Intel Core i7, 256 GB / 512 GB /1 TB / 2TB storage options, 16 GB RAM, and a keyboard equipped with a Touch Bar. Released November 2016. Features Model A1707.

74 Questions View all

What is the issue? Will I need a new screen and is it covered?

I'm attaching a few pictures below, please read all the information and view the pictures, I really need some advice. Your time and help is really appreciated.

 

Picture 1: https://imgur.com/a/piZjz

Picture 2: https://imgur.com/a/ULV0s

Picture 3: https://imgur.com/a/WFdcD

 

Ok, so earlier, I closed my device and opened it again and all these coloured lines were over my screen. Initially I thought, shoot, I must've closed something in there, but when I closed down my computer, there was no visual damage, at all. I therefore thought it must've been a something loose with the GPU/CPU, I tried running tests but couldn't see the results. Sometimes when I was doing a test, the screen would go black and the coloured lines and dot in the middle would remain. (Picture 2/3). When booting, there is a background but it goes black when I login as shown in Picture 1 and 2 respectively. What do you think the problem is? I'm pretty sure this isn't accidental damage and rather a fault with the computer. Do you think it will be covered by warranty? Thanks for anyone's help.

Answered! View the answer I have this problem too

Is this a good question?

Score 0

Comments:

If you have Apple's AppleCare + service contract it would be covered (review your contract). If not this will be an expensive repair. This is such a new system finding parts will be difficult and expensive.

by

Do you have an estimate for how much apple will try to charge me? I'm in the UK, btw.

by

At least 500 quids

by

Add a comment

1 Answer

Chosen Solution

Your display appears to have impact damage. upper mid screen.

Was this answer helpful?

Score 3
Add a comment

Add your answer

John Hamp will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 61