Samsung's 5th-generation Android-based Galaxy smartphone was released April 11, 2014. Improvements to the phone include a fingerprint scanner, updated camera, larger display, and water resistance. It is available in four different colors; black, blue, white, and copper.

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Factory reset phone now freezes

I tried to factory rest my phone. Now it will not boot up or get past set-up wizard without freezing up. Have to completely take the battery out to turn it off.

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Try Master reset with hardware keys, google the procedure for your Make/Model/Carrier. First scroll to clear cache and clear it, then do your reset to factory settings and see if the clearing cache helps you in the reset process.

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