Fourth generation wireless keyboard made by Apple. Released in October 2015. Model A1644.

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Some keys stop working from nowhere. Please help!

Magic keyboard 2

Guys, some of the keys from my magic keyboard 2 just stop working from nowhere. No liquid splash or anything. I have a little more than a year with this so no garante here.

Last month it happens with the delete key so i calle the apple guys, they just suggest to connect the keyboard with lighting cable and the problem disappear. I try this but it doesn't solve anything.

I have update my iMac to high sierra, nothing

I try to pair with my macbook air, still nothing

what can i do? i don't think is a hardware problem because i reeeaaaaaally take care of my computer, i don't have a lot of money to buy a new one every two years and i work with this

will be amazing if you can help me

Answer this question I have this problem too

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1 Answer

Check the battery charge on it, here's how:

You can check your device's charge level by choosing its name from the Bluetooth icon in the menu bar at the top of the screen.

When it's time to charge your device's battery, connect a Lightning to USB cable to its Lightning port, then connect the other end of the cable to your Mac or a USB power adapter.

For the fastest battery charging performance, be sure your device is switched on when connecting the Lightning to USB cable.

UPDATE 10/22/17 High Sierra

It appears many people are having problems with their Bluetooth devices since updating to High Sierra. Here is an excellent article address possible cures and remedies: https://michaelkummer.com/mac-bluetooth-... Yes these are cures for 10.11 but the remedies are relevant. The system is to new to have a lot of problem solutions yet. Here are some of the reported issues with 10.13 http://osxdaily.com/2017/10/14/troublesh...

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Yup, not working, i already connect the device many times to test and the charge is about 80% right now but still not working.

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Same problems, bought a 2015 21.5" iMac, the keyboard was the original. Randomly the number keys will not work, or just spit out weird characters, sometimes they will alter the sound. Did a full reinstall, worked ok for 10 hours, now back to the same problems, I'm wondering if its High Seirra ???

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