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Current version by: mayer

Title:

Some keys stop working from nowhere. Please help!

Text:

Magic keyboard 2
+
Guys, some of the keys from my magic keyboard 2 just stop working from nowhere. No liquid splash or anything. I have a little more than a year with this so no garante here.
Last month it happens with the delete key so i calle the apple guys, they just suggest to connect the keyboard with lighting cable and the problem disappear. I try this but it doesn't solve anything.
I have update my iMac to high sierra, nothing
I try to pair with my macbook air, still nothing
what can i do? i don't think is a hardware problem because i reeeaaaaaally take care of my computer, i don't have a lot of money to buy a new one every two years and i work with this
will be amazing if you can help me

Device:

-Magic keyboard 2
+Magic Keyboard

Status:

open

Edit by: mayer

Title:

Some keys stop working from nowhere. Please help!

Text:

+Magic keyboard 2
Guys, some of the keys from my magic keyboard 2 just stop working from nowhere. No liquid splash or anything. I have a little more than a year with this so no garante here.
Last month it happens with the delete key so i calle the apple guys, they just suggest to connect the keyboard with lighting cable and the problem disappear. I try this but it doesn't solve anything.
I have update my iMac to high sierra, nothing
I try to pair with my macbook air, still nothing
what can i do? i don't think is a hardware problem because i reeeaaaaaally take care of my computer, i don't have a lot of money to buy a new one every two years and i work with this
will be amazing if you can help me

Device:

Magic keyboard 2

Status:

open

Original post by: sanshiro

Title:

Some keys stop working from nowhere. Please help!

Text:

Guys, some of the keys from my magic keyboard 2 just stop working from nowhere. No liquid splash or anything. I have a little more than a year with this so no garante here.

Last month it happens with the delete key so i calle the apple guys, they just suggest to connect the keyboard with lighting cable and the problem disappear. I try this but it doesn't solve anything.

I have update my iMac to high sierra, nothing

I try to pair with my macbook air, still nothing

what can i do? i don't think is a hardware problem because i reeeaaaaaally take care of my computer, i don't have a lot of money to buy a new one every two years and i work with this

will be amazing if you can help me

Device:

Magic keyboard 2

Status:

open