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Samsung's 5th-generation Android-based Galaxy smartphone was released April 11, 2014. Improvements to the phone include a fingerprint scanner, updated camera, larger display, and water resistance. It is available in four different colors; black, blue, white, and copper.

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Why is my phone not working after putting in a new SD Card?

I had been getting your internal storage is almost full notifications. Coincidentally, my 16gb sd card also ran out of storage, so I put in a new 64gb sd card a few days ago.

My phone immediately started having issues. Taking forever to do anything, not letting me on the internet, etc. Now today people can't hear me on phone calls. It goes in and out, or it won't even connect at all.

The sd card appears to be working fine. Storing photos and videos and such, but my phone is definitely not ok.

I took the sd card out about an hour ago. Cleared the cache partition and rebooted. Still not working. Did the sd card ruin my phone? I have another back up sd card, but I am afraid to try it.

Please help. Just paid this $600+ phone off, cannot afford a new one right now.

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Chosen Solution

Back up all of your data, contacts, etc... connect to computer and copy everything over to it as well.

Restore/reset to factory default including clearing cache.

Power down the Galaxy S5.

Press and hold the Volume up button, the Home button, and the Power button together until you see the Android on screen.

Use Volume down to highlight the clear cache first, then wipe data/factory reset option and press the Power button to select it.

Use Volume down again to highlight Yes – delete all user data and press Power to select it.

Use the Power button to select Reboot system now.

When the S5 restarts it should be completely wiped and ready to set up again.

After testing it, you can add your personal data, focusing on pictures, music, etc on new sd.

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1 Comment:

Have you heard of an sd card doing this to phone before? Isn't there anything else I can do without factory reseting the phone?

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