Released on September 19, 2014, this 5.5" screen iPhone is the larger version of the iPhone 6.

1309 Questions View all

My phone got stuck on Apple logo and now dead

I charged my iPhone 6 Plus a half night with a newly bought Power Bank . Next day it reduces drastically at work, I plug into my Hgv truck's cigarette lighter hole and after a while Apple Logo seizes the phone .

No restarts no dfu no restart nor reset will get me out of here till whole battery died.

Just yesterday I replaced the battery bought from iFixit, it kicked on straight to same Apple logo stuck thing .

I took the whole night trying all suggested methods to get it picked by iTunes but no luck.

Borrowed a new laptop to see if I could go pass this but meanwhile battery is flat dead and won't even show me the connect to iTunes thing it was showing the night earlier.

I never found nor broke anything in the phone as I changed the battery. Everything in order in there.

What is the next step? I intend returning the battery to IFixit for a change, can I?

Is there a way to force it to pick iTunes or Recboot or Reiboot which I did nt do well?

Along the line I found out that 'Apple Mobil Device Support ' was never showing on my pc's Dev manager. I followed links shown to install usbaappl64 Inf but only to waste hrs in trying to solve the annoying pop up msg: THE INF YOU ARE INSTALLING IS NOT ....

That's it. No success after 18 hrs.

Pls help. Thanx.

Answered! View the answer I have this problem too

Is this a good question?

Score 1


So assuming it stands as u indicated, are there possibilities of fixing it and how much am I looking at?

Pardon the question but am no genius in your field , don't even know what that diagnosis you gave me means.

I would appreciate it very much if u could kindly break that down to my lame man's level.



Add a comment

2 Answers

Chosen Solution

Yes, this is a classic presentation of death by car charger --Tristar disease.

You have damaged a chip inside your phone on the motherboard. Find a local expert that does microsoldering iPhone motherboard repair, or use a mail in repair service.

In the future always use Certified MFI cables with the "made for iPhone logo" or Apple genuine chargers from the Apple Store to avoid burning the Tristar chip when charging. It's an epidemic.

Was this answer helpful?

Score 2


If you're interested, I'm going to livestream a stack of repairs with this same fault in a few hours on my YouTube channel--iPad Rehab. You're not alone, this happens to tons of people all over the globe. Spread the word about the importance of avoiding gas station chargers!


Add a comment
Most Helpful Answer

It sounds like the charger damaged the charging circuit (Tristar) on your logic board. Whenever, you use non Apple-Original chargers, or non MFi certified ones, you always run the risk of damaging your logic board. Car chargers are the worst offenders.

This will require a micro-soldering repair and is not a DIY fix.

Was this answer helpful?

Score 4


Search for a reputable repair shop that does micro-soldering repairs, they will understand the diagnostic and they will be able to repair your device. Many micro-solderers offer a no fix/ no fee pricing policy so you don't have much to lose.


Add a comment

Add your answer

kweitey Quaynor will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 7

Past 30 Days: 19

All Time: 985