Phone restarts when I try to call someone?
Replaced my screen and now when I call someone or someone calls me I can't hear them and the phone restarts. Also I can't answer the phone
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10 Answers
Chosen Solution
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Let's try a force restart, if that doesn't take, then let's try backing up the phone, delete and restore to the backup. If the problem persists, put the phone into dfu mode, and restore to the backup. If the problem continues, then come back, and we'll try something else
How to force restart the iPhone 7 Plus
Plug your device into your computer with a USB cable.
Turn off the device.
Hold the Power button for 3 seconds.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
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This did not work
None of those things, huh? How much free space do you have on that phone? How many gigs of free storage?
The link page is 404
That's a bit weird @ets. Anyways. Fixed now. Thanks
Smells like a damaged front camera ribbon cable assembly to me.
Most Helpful Answer
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I solved that problem by changing ear speaker flex and ear speaker too.
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Yes! This fixed my issue too. Thanks.
How do you do that
Thank you SO MUCH man only answer that worked!!!
I change mine and its solve but I try to figure it out mine nothing is broken and I try to re-solder later of the connect of the ribbon selfing with the one where to the ear speaker
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Fixed by replacing the ear piece/camera flex cable for me as well. I was a little rough on the original cable where the square double sided tape.
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How much should that cost? I am having the same problem and need to go to a cellphone store and have it fixed. :(
I have the same issue. Does the phone reboot if the call is going over Bluetooth? That has been my only other difference.
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That`s the problem of Bluetooth chips.Check first the Bluetooth is functioning or not if works.Simply factory reset the phone.
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I am having the same issue when trying to place a call with the replacement scree, now with the cracked screen as well that was put back in place.
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I have Android when i shut my phone off when i re start the phone while it is rebooting it rings four full rings .When that happens it will tell me i have a new voice mail of course there is nothingin VM.
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I have the same issue but my phone doesn’t restart if I’m on it . Only when my phone is being left alone, it starts restarting
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Had the very same issue. Fixed my iPhone 7 Plus by replacing the flex cable/front camera assembly/earpiece. No visible damage on the flex cable so not sure whether it was the flex cable that was damaged or just faulty hardware.
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I solved my problem after taking the camera and speaker back off and resetting the flex ribbon cable. I think the gold contacts weren't making a good connection. I would take a good look at the ribbon cable and be sure you seated it correctly. Maybe clean the gold contacts. And reseat the speaker securely. Every few minutes this iPhone shut off on its own and if you placed a call it would reboot. I'm only assuming that poor placement or dirty contacts are the reason it reboots. Maybe the OS did the reboot to prevent damage if there was a short. I really recommen you take a second look at the ribbon cable and possible poor connection in this area.
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Disconnected the front camera assembly and it worked for me. Cool. Thanks man. I was tripping that I had a baseband problem I don’t feel like f-ing with.
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2 Comments
Same problem its very odd. I removed my apple id and did a full factory reset to see if it may have been a software issue but no change still switches off the on again. starting to think its a hardware issue. Anyone got any idear's I'm told to replace the camera proximity sensor flex cable but not sure how that can be connected to calling.
by Dunc
Front camera and sensor I have read elsewhere has been damaged when the screen was repaired
by Nicholas