Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.

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Freez when try to make a call

iphone works fine untill i open the phone app and try to make a call and then the phone will freez

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Chosen Solution

Do you mean touch screen freezing / not responding when call screen is on?

If that is the case then it's most likely a bad screen and least likely a damaged front camera cable.

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Try the following troubleshooting steps in order, testing between each step.

1. Power the phone off and back on again

2. Reset all settings by going to Settings - General - Reset (this will change your wallpaper and ringtones back to default, along with all other user changeable settings but will not delete any data)

3. Make a backup of your data on itunes or icloud then restore to factory settings by using Erase all content and settings under Settings - General - Reset NOTE - this will erase all content on the phone be sure to have a secure backup.

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