Skip to main content

Fix Your Stuff

Right to Repair

Parts & Tools

This HP laptop was released in 2014 and is pre-installed with Windows 8.1.

6 Questions View all

Why isn’t my video player finding my DVD?

I’m trying to watch a movie on my laptop but the video player isn’t finding my DVD. What should I do?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

LCD iPhone Screen Fix Kits

The budget option, covered by our Lifetime Warranty.

Shop Kits

LCD iPhone Screen Fix Kits

Cut repair costs, not quality.

Shop Kits

1 Answer

Chosen Solution

Your video player most likely is not finding your DVD because your disc is scratched and or too damaged. If this is the case, the problem is not with your CD drive but with the DVD itself. If this is not the case, your operating system might not be recognizing the drive itself. Try updating Windows and if that does not work check out the troubleshooting guide as it has information how to replace the optical drive.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Chi Huynh will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 43