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Current version by: Allan Soria ,

Text:

Your video player most likely is not finding your DVD because your disc is scratched and or too damaged. If this is the case, the problem is not with your CD drive but with the DVD itself. If this is not the case, your operating system might not be recognizing the drive itself. Try updating Windows and if that does not work check out the *troubleshooting guide*[https://www.ifixit.com/Wiki/HP_Pavilion_17-f004dx_Troubleshooting#Section_Discs_Not_Being_Read|troubleshooting guide] as it has information how to replace the optical drive.
Your video player most likely is not finding your DVD because your disc is scratched and or too damaged. If this is the case, the problem is not with your CD drive but with the DVD itself. If this is not the case, your operating system might not be recognizing the drive itself. Try updating Windows and if that does not work check out the *troubleshooting guide*[https://www.ifixit.com/Wiki/HP_Pavilion_17-f004dx_Troubleshooting#Section_Discs_Not_Being_Read|troubleshooting guide] as it has information how to replace the optical drive.

Status:

open

Original post by: Allan Soria ,

Text:

Your video player most likely is not finding your DVD because your disc is scratched and or too damaged. If this is the case, the problem is not with your CD drive but with the DVD itself. If this is not the case, your operating system might not be recognizing the drive itself. Try updating Windows and if that does not work check out the *troubleshooting guide* as it has information how to replace the optical drive.

Status:

open