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Repair information and guides for the fifth generation of iPhone. Model: A1387

2193 Questions View all

Only charging when switched off

Hi

My iphone is only charging when it's switched of... I think it's a hardware problem because i deleted everything on the Iphone and recovered. Sometimes its charging while its on, but most of the time its only charging whend it's switched of... So i can't sync with itunes.

Can you help me? Which part of the Iphone could be broken?

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it my just be that your charging port is a bit dirty ... turn off the phone and try to pick out any lint or dirt, try not to use any thing metal.

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Thanks for your reply

I tried, but still have the problem.

When the charging port is dirty, why would then the phone charge when its turned off and not charge when its on?

by

this can happen as certain pins are not making contact ... remember this is a 30 pin connector so it is quite possible, i like to use a toothbrush to try and get any gunk out

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alternatively ... you might want to change the charging port itself

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1 Answer

Chosen Solution

Best and most likely solution is to replace the charging dock. Sometimes cleaning the charger port in result has actually made it worse because the pins in the charging dock have already been damaged or worn out. Any alignment issues can make the connection to the charging cable worse easily.

You can get the part from here:

iPhone 4S Dock Connector

You can replace the part yourself if you want using this guide:

iPhone 4S Dock Connector Replacement

iPhone 4S Dock Connector Image

Product

iPhone 4S Dock Connector

$19.99

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