Fridge and Freezer not cooling

Hey everyone. My whirlpool (2013 model) has stopped cooling in the fridge and Freezer. I have check the continuity on the compressor wires and it checks out good. The fan is running and the compressor cuts on and off. Any ideas of what to check now? Thanks for any help.

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Cause 1

Condenser Coils are Dirty

The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them.

Cause 2

Evaporator Fan Motor

The evaporator fan motor draws air over the evaporator (cooling) coils and circulates it throughout the refrigerator and freezer compartments. Some refrigerators have more than one evaporator fan motor. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. If this occurs, the freezer may still get cold, while the refrigerator will not get cold. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.

Cause 3

Condenser Fan Motor

The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won’t cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions. Next, try turning the fan motor blade by hand. If the blade does not spin freely, replace the condenser fan motor. If no obstructions are present and the fan blade spins freely, use a multimeter to test the fan motor for continuity. If the condenser fan motor does not have continuity, replace it

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So I've checked everything that I can see when I open the panel on the back. The fan runs, and the condenser runs in short burst. It sounds like it it trying to get there and then stoos. The condenser runs for approx 5-8 seconds and stops.


it sounds like your compressor start relay device or compressor went out.

There are two ways to check it, unplug your refrigerator, take it off from the side of your compressor, shake it, if it rattles inside, its bad. If it doesn't rattle, then you use a multimeter to ohm test it for continuity, normal would be 0-12 ohms.


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Whirlpool or Hotpoint are a disgrace they are willfully scrapping all refrigerators with r134 gas because there enginers are not qualified to fit this gas. They were called out to look at my maytag fridge and i was told there was a compressor faukt and it could not be repaired due to the costs. After some research i contacted which who put me in contact with who came out and rectified the fault. in no time they replaced some sort of switch saving me the cost of throwing away a perfectly good fridge. It was nothing to do with the compressor whirlpool/Hotpoint are just trying to scare customers off due to the potential cost of replacing the motor which is not the case.

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