The Apple iPhone 5c was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 8, 16, 32 GB / White, Pink, Yellow, Blue, and Green.

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Not powering on with plugged in

Hi, I have a bit of an unusual one.

I have an iPhone 5c that isn't recognising the power cable when it’s powered off. If the phone is on everything works as normal, but if the phone is off, nothing.

I have tried different batteries and charging port to see if they have any affect with no success.

A bit of history, phone has had a screen replacement. No signs of moisture/water.

Original owner said they had always the apple wall plug but had used 3rd party usb cables.

My initial though is maybe a U2 ic but could do with some other input before I go down that path.

Any and all ideas welcome, thanks in advance.

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Well, that is a possibility. However, when you hear hoofbeats, think horses, not zebras. I'll admit this sounds unusual. But, before going down the micro soldering path, try teplacing the Lightning dock. Here's parts

iPhone 5c Lightning Connector and Headphone Jack

Here's labor

iPhone 5c Lightning Connector Assembly Replacement

iPhone 5c Lightning Connector and Headphone Jack Image


iPhone 5c Lightning Connector and Headphone Jack


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Thanks for your insight but I have already tested a new charging port with no success, also the charging port work normally once the phone is on.


Right. Have you tried a force restart?

How to Force Restart an iPhone 5

Or backing up the phone, and restoring to a backup?


Considering I have replaced the battery I don't think a hard restart will help. I will try a full restore once I get the original to remove the iCloud account from the phone.


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Duncan will be eternally grateful.
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