Use this guide to force restart your iPhone 5 when it is frozen and not responding. This procedure clears out your iPhone's RAM, which becomes fragmented over time. Force restarts are very simple and require no tools.

Image 1/2: While holding the Home button, press and hold the Sleep/Wake button. Image 2/2: While holding the Home button, press and hold the Sleep/Wake button.
  • Press and hold the Home button.

  • While holding the Home button, press and hold the Sleep/Wake button.

What if the Sleep/Wake button ain't working? any alternative?

iman.casssidy - Reply

Image 1/2: Image 2/2:
  • Continue holding both buttons for about 10 seconds, until the Apple logo appears.

What if it's still on the Apple logo screen

divineking413 - Reply

Rebort my iPhone 5 but still frozen 3 hours after

sandrahughes61 - Reply

Finish Line

138 other people completed this guide.

Dante Mazzanti

Member since: 07/13/2015

22,078 Reputation

81 Guides authored


What happens if this does not work with an IPhone with a white screen

patrick noonan - Reply this video fix iphone white apple logo screen and iphone stuck.

Li Mike -

it means, that you have white iphone :D

Mitja Herbaj - Reply

does this work with water damaged phone?

illonatrinacesante - Reply

Worked great with my seemingly dead iPhone 5s

David Martin - Reply

it helps me a lot thanks

custard - Reply

not working after holding for 30 seconds

krishnavenigolconda - Reply

Worked like a charm. Is this magic, or what.

eogord - Reply

Omg its not working......WHY MEE!!

ariyanna - Reply

worked great, thanks for your help.

jrpace2 - Reply

iPhone is spinning and won't reboot how can I fix the problem

Darsean Greene - Reply


morrrany - Reply

thanks a lot man!

Fani Azmi - Reply

if my iphone Sleep/Wake button not working , still got another way to restart my phone?

shiahooi0312 - Reply

Exact same problem here :(

iman.casssidy -

Same here. Any solutions?

Miche Lynch -

Now how can I force shutdown the phone without it starting back up? The screen/digitizer is broken, so I can't do the normal power-off and the two-button procedure is a reboot - not power-off.

Chris Wolf - Reply

hey man its really helpful thanks a lot for this imp step !!!

praveen.friendly23 - Reply

My phone shut off and would not turn back on. Worked Perfect. Thank YOU!

tori.blomquist - Reply

what if the sleep/wake button isnt working?

Lei-Anne Balubar - Reply

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