Introduction

Use this guide to force restart your iPhone 5 when it is frozen and not responding. This procedure clears out your iPhone's RAM, which becomes fragmented over time. Force restarts are very simple and require no tools.

Press and hold the Home button. While holding the Home button, press and hold the Sleep/Wake button.
  • Press and hold the Home button.

  • While holding the Home button, press and hold the Sleep/Wake button.

What if the Sleep/Wake button ain't working? any alternative?

iman.casssidy - Reply

Continue holding both buttons for about 10 seconds, until the Apple logo appears. Continue holding both buttons for about 10 seconds, until the Apple logo appears.
  • Continue holding both buttons for about 10 seconds, until the Apple logo appears.

What if it's still on the Apple logo screen

divineking413 - Reply

Rebort my iPhone 5 but still frozen 3 hours after

sandrahughes61 - Reply

Finish Line

151 other people completed this guide.

Dante Mazzanti

Member since: 07/13/2015

23,749 Reputation

93 Guides authored

23 Comments

What happens if this does not work with an IPhone with a white screen

patrick noonan - Reply

https://www.youtube.com/watch?v=aSG0Moj5... this video fix iphone white apple logo screen and iphone stuck.

Li Mike -

it means, that you have white iphone :D

Mitja Herbaj - Reply

does this work with water damaged phone?

illonatrinacesante - Reply

Worked great with my seemingly dead iPhone 5s

David Martin - Reply

it helps me a lot thanks

custard - Reply

not working after holding for 30 seconds

krishnavenigolconda - Reply

Worked like a charm. Is this magic, or what.

eogord - Reply

Omg its not working......WHY MEE!!

ariyanna - Reply

worked great, thanks for your help.

jrpace2 - Reply

iPhone is spinning and won't reboot how can I fix the problem

Darsean Greene - Reply

Sorted.....thanks

morrrany - Reply

thanks a lot man!

Fani Azmi - Reply

if my iphone Sleep/Wake button not working , still got another way to restart my phone?

shiahooi0312 - Reply

Exact same problem here :(

iman.casssidy -

Same here. Any solutions?

Miche Lynch -

Now how can I force shutdown the phone without it starting back up? The screen/digitizer is broken, so I can't do the normal power-off and the two-button procedure is a reboot - not power-off.

Chris Wolf - Reply

hey man its really helpful thanks a lot for this imp step !!!

praveen.friendly23 - Reply

My phone shut off and would not turn back on. Worked Perfect. Thank YOU!

tori.blomquist - Reply

what if the sleep/wake button isnt working?

Lei-Anne Balubar - Reply

Its help me a lot..... Thank u so muchhh

jassy_1995 - Reply

Searching ...... appears on my phone at the left corner. It's seem to be stuck. Calls continue to fail, What should I do?

Cakeado - Reply

The Home button of the iPhone 5s is not working, I can know how it will work.

Gurjindra - Reply

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