Gaming headset with around-ear headphones and removable omni-directional microphone. Shipped with Xbox One audio adapter and a micro USB update cable. Released 2014.

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Why won't my headphones won't turn on?

My headphones aren't working... had to start the Xbox manually b/c controller's not turning on either... how do I get them to turn on?

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If the controller won't turn on when you firmly press the power button in the center of the controller, your batteries have probably been drained or gone bad. Try replacing the two AA batteries in the controller. Once that is done, both the controller and the headphones should turn on if the headset is properly connected to the controller. To ensure that they are connected, try unplugging the XO Four audio adapter from the Xbox One controller and then plugging it back it. If you have any more problems with the device, try looking at the XO Four troubleshooting page.

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