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The sound keeps cutting out. I ran the software updates already.

The sound keeps cutting out. Before, if I hit the volume button, it would come back on then cut out again shortly after. Lately it hasn't.

I do video conferencing so this is crucial!

Answer this question I have this problem too

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Please give us the last four figures of your serial number so we know which machine you have.

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Hi Mayer, Thank you! The last 4 of the serial number are: DH2G

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