Call Center Headsets Customer can not hear them on income calls
I have a Call Center with about 30 headset CS50 and CS55. Several time a day they report that the customer can not hear them.
The headset is paird and changed and working fine and when they pick up the headset they are heard just fine.
Any suggesstions as to to correct this ongoing problem
Thanks
Is this a good question?
2 Comments
Change the battery
by bonnie
Dan that sounds interesting I will see what can happen with the software if Plantronics can not help.. Thanks again
by Glenda