The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

2998 Questions View all

Screen Replacment caused front camera to not work

I had dropped my phone the other day causing the screen to shatter badly. Both the front and rear camera still worked fine before and after the drop. I had taken my phone into a repair shop to fix the screen and they told me it may be hard for them to fix because my frame work had gotten bent during the drop making it complicated to fit the screen in and that a possibility of a whole new frame may be required. The next day they called saying they where able to fit in the screen without having the change the frame work, but ever since I had gotten it back, my front camera does not work at all (Only shows a black screen and freezes the camera app every time I try to turn the front camera on, same with the rear camera) but only the rear camera will work in apps such as Snapchat. Is this something that is fixable?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

Hi, it's possible they may have damaged something, either that, or they have replaced your front cam with a non working unit, take it back to them to get it replaced, since it sounds like they may of damaged it.

Also, they don't sound a very good repair place if they can't reshape dented corners, most professionals know how to reshape dented corners and sides using either basic tools or they have something called the gTool, which allows reshaping.

Also, forcing a screen in with dented corners causes way more stress on the screen, making it extremely fragile compared to normal, this can also cause the screen to pop out of its frame. :-)

Was this answer helpful?

Score 2
Add a comment

Try to ask for a front camera replacement. They might have damaged it when they transferred it to the new LCD.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Kassie Walker will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 2

All Time: 83