The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

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Stuck on Apple logo loop

My iPhone is stuck on the apple logo loop and it doesn't want to turn on with the power button, but does turn on with the charger plugged in. I want to access my files to recover pictures and calendar meetings but don't know what to do! Is their anyway I can get acces to the files ???

Answered! View the answer I have this problem too

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Hey thanx!! But would this work for me even though I can't access the phone because it turns on and off while on the Apple logo

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Hey blockboy21814, please see my edit.

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Chosen Solution

Hey blockboy21814, you should download iFunBox (Google it, it'll be the first link) and watch this video on how to back it up as well.

EDIT

-Since you said that it turns on to the lockscreen when you plug it in the charger you should be able to back it up fine with iFunBox. However, if it's stuck on an apple loop while it's charging and you can't boot it up to the point where you see the lockscreen then you have no other option but to put your device under recovery mode and restore.

-After you back up, I'd recommend that you follow what PhoneOpsPlus said at his post at the bottom. That is only if it does the same thing after restoring.

-Let me know how it goes.

-Please accept this as the answer if it answered the question.

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That's the thing I don't want to restore due to the fact I I don't have a proper backup in place or any at that matter =[ do you think a new battery could work ??

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Try iFunBox then restore. Before, it's confirmed that the device's battery is actually the issue, I'd recommend that you try to back up but restore. I remember when I was bricked like this, I had no other choice but to restore.

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Oh well, doesn't matter, helping people is what matters, I have seen you do a lot of that, keep it up Apple

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Anyways, I'm sorry and Thank you for the compliment. You are right, helping people is what matters. You've contributed a lot here as well. Great Job! :)

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I also apologise, I'll be deleting my previous comments on this, keep up the good work mate! :-)

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Most Helpful Answer

Hi,

This sounds like you have a battery issue, replacing your battery should solve this. :-)

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The thing is that the phone doesn't technically stay stuck on the apple logo...it shows the apple logo l, shuts off and the does it again continuously

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PhoneOpsPlus This isn't nonsense. It could just be a bricked device or a battery issue. The software I showed was to back up the device. Restoration would possibly confirm the possibility of it being bricked or if it needed a battery replacement.

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Also, I found out replacing the battery being an option from another website while I was editing. If it makes you feel any better, I'll give you a score and I edited my post to say to look at yours.

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hey there guys,

Im having the same problem, restored my phone and since than he doesn't start up anymore and stays on the apple logo. i already tried with 3 different batteries but still no result, he just keep doing the same. is there any solution to this problem ? Or what would be the cause of it ?

thank you very much for your time and possible answer.

kind regards

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