Nintendo Wii

Released in North America in November 2006.

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Unable to read game disks.

My Wii will not read disks. Is there anything I can try myself to fix it? Everything else works, Wii shop, internet channel, etc.

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i have one disk that can not be read what can i do

by raeleneenglish74

My dad took it apart and there is something inside that is broke so I am buying a new refurbished Wii for $60.00.

by EVIE PITTS

I have the same problem. With mine, what it does it either it won't read it, period, or it will read the disc enough to figure out what game it is, but when i press start, the game itself won't load. I've have minimal success in successfully loading a game and being able to play, but it usually ends up crashing and bringing up the same error message that the disc could not be read. I also noticed a strange clicking sound when the Wii cannot read the disc. I haven't been able to take it to a GameStop or anything yet...I've been trying to find some kind of cleaning disc, but no luck so far.

by athousandmidnighttheories

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10 Answers

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It seems your not alone in this problem I did a little research and it turns out many people have gone through this dilema and have had some luck by contacting Nintendo and having it fixed for free. Read this thread.

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Excellent + Ralph

by rj713

Your new avatar is interesting. Ralph

by rj713

Is that a "apple bite me" avatar?

by mayer

+ my wii will never have this issue - i simply don't use disks ;-)

by markus weiher

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Before you go spending money please check this:

Will your Wii read or play GameCube discs?

Borrow a GameCube disc from a pal, or buy a cheap one at a game store or an online auction.

If it works with a GameCube disc then the problem is easy to fix if you like tinkering and have a Triwing screwdriver.

Follow the iFixit guides for taking the Wii apart.

Gently work the mechanical disc loading levers - gently - do not force anything.

Look carefully at the two metal guides which pull the full size disc into the Wii. Both should have white plastic clips about 4 by 3 mm to keep them from scratching the edge of the game disc.

Often one or both of these clips will be missing or broken.

Also the metal guides are sometimes bent outward, almost as if you had forced a disc out and it bent them. Gently bend them back towards the edge of the disc. Put a 5mm piece of heat shrink tubing over each of them if the white plastic clips are broken or missing.

With the cover off, try loading a game disc. If needed, bend the guides so they do NOT touch the disc when it is spinning.

This fixes the problem about 1 time in three in my experience.

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The optical drive is a common failure item -- most of them will probably fail after a couple of years of use. If your warranty has expired, you can send it back to Nintendo for replacement or do it yourself -- iFixit has a guide here: Nintendo Wii DVD Drive Replacement

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Check to see if your disc(s) are damaged, dirty,ect .sometimes that's the problem . or try taking your disc(s) to a local store where they clean disc or even purchase some disc cleaner . if the problem is not the disc it'self you should consider taking your Wii system it'self to be looked at.

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I had a similar problem -- it would read Game Cube discs, but full-size Wii discs would fail fairly quickly, usually right after showing the title screen. I tried following 8RUC3's advice, but once I got the box open I couldn't find any broken parts. There was a lot of dust, though. After having some fun watching the exposed mechanism load and unload discs, I liberally spritzed the drive cavities with compressed air and put it back together.

It still makes more noise than it should, but the games play now. All for the price of a tri-wing screwdriver and an hour of my time.

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it sounds like the laser assembly in the optical drive needs replaced. Follow the instructions in the guide: Installing Nintendo Wii DVD Drive. You can get the tri wing screwdriver at nintendo screwdriver.com

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I have had trouble many times in the past but I tried this and it worked for me. I have been cleaning or polishing the disk in a circular motion or around the disk with polish and a paper towel and its never worked.

I then read to clean the disk from the center outward. I used a very fine auto polish with a soft rag in the direction mentioned shine dry with lightish pressure ,and it seemed to bring back the reflectivity and voila, it worked! I hope this works for others as it work for me.

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I recently bought a Japanese Wii game: Soul Eater Monotone Princess. When I put the game in it says that it can't be read and that there is an error. I don't know why his is happening. Does someone know?

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How do I fix it it won't read disc

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Dude, seriously..read above

by Michael Detwiler

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when I put cd into wii console hit start it goes to instructional video , we watched the instructional video and when its done we hit return to game ( which we have not been able to get to in the first place) and it takes us right back to the instructional video.

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Amber will be eternally grateful.