Rep: 1
2
After replacing the front panel screen, the touch ID no longer works. The home button works, just not the touch features. Setup of fingerprints immediately goes to a "failed" message. Can this be reset? Or, did something go wrong with the screen installation?
Is this a good question?
Rep: 43.8k
64
44
41
No, there is nothing goes wrong with the installation. You have to reset the fingerprint after screen replacement.
Was this answer helpful?
Did the answer of Sophia work for you Jeff?
Was this answer helpful?
Nope. She must have misunderstood. Touch ID won't even set itself up.
Rep: 43
3
1
Try and restore the phone, its very possible the touch ID got damaged but usually a restore helps
Was this answer helpful?
Dis restore worked for any of you?
I honestly don't know what I'm doing that's so different than everyone else, but I never have to do anything after a screen swap on a 6. Heck...I just did one this morning and even ran an iOS update after to make sure I didn't get errors.
The most I've had to do was reboot a 5S a year or two ago because Touch ID glitched. That's the only one I can remember even needing to do that on.
Past 24 Hours: 0
Past 7 Days: 0
Past 30 Days: 2
All Time: 231
Did you transfer the original home button to the new display?
by Tom Chai
Yes. Original home button.
by Jeff Seitz
Try a hard reboot by holding the power button and the home button until it reboots.
by Tom Chai