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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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iPhone 5s will not turn on or charge?

My sister in laws Iphone 5s was given to me to repair as it will no longer turn on. She states that randomly over the past few months the phone would just turn off and now it will not turn off or charge when connected. I have tried power/home, different chargers but am without luck. Yesterday it turned on for a brief while but had a blank yellow screen. This phone is just outside of warranty and it is not jailbroken. Does anyone have ideas to how to fix this?

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6 Comments

Itunes or computer will not detect phone

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I have replaced the battery but it didnt make a difference, didnt even turn on with a new battery inside

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Next would be the lightning connector.....

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Would just think that the Battery change would have brought a little life to the phone at least temporarily. Will order Lightning connector and report back in a week.

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If you have nothing else left to eliminate? And possibly the new battery needed a good charge, I've had some arrive which needed a 30 minute charge before it came to life.

If itunes won't recognise the phone, the charging port may well be dead?

What is strange is the yellow screen?

If she's anything lie all the women I know, did she use the phone in a steamy bathroom? May have some sort of water damage without the indicators going pink, would have no idea how this could be tested though?

You know anyone with a working 5s you could chuck a battery in which you know has charge in it?

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4 Answers

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Matthew, does not charge and does not get detected by iTunes or your computer lead me to suggest a new lightning connector. Yes, you can also change the battery, but ultimately it sounds like the connector. Use these guides to replace it.

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lightning replaced. No change

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What voltage do you get on your battery connector when you plug the phone in?

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Tried a new battery? I've slightly damaged a battery when doing a colour conversion on a 5c (is was stuck Down good) randomly turning off. Found it was the battery.

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Replaced Battery = no change

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Charging dock....

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Don't understand how this is relevant?

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I see a mix of problems.

Please help clarify:

Was, Randomly turning off

Now, will not turn off

Now, will not charge

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Sounds like there are several possible problems. Could be only corrupt OS, or only failing motherboard, or failed charging port with broken power button. It's hard to tell without trial and error to find out what's actually working.

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Replaced lightning and battery and it now charges. however will randomly turn off with blue screen and will boot loop blue screen randomly then turn back on. very inconsistent. I have done restore which takes multiple attempts of blue screen before it will complete.

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Matthew will be eternally grateful.
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