Skip to main content

Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

fingerprint feature wont open

ishattered my screen and took it to get replaced, now my fingerprint feature will not even let me store my print. do u think the repairman messed it up or maybe just needs some sort of reset?

Answer this question I have this problem too

Is this a good question?

Score 3
Add a comment

4 Answers

Most Helpful Answer

I sure hope your repairman was somebody at the Apple Store, since they are doing iPhone 6 screen replacement for $109 and you get a new touch ID/home button.

Regular repair shops can't really compete with that pricing until the replacement screen price comes down a bit more. I always advise other shops to at least inform their customers that they could get the screen replaced by Apple for $109.

I would advise you to return this screen, get your old one back and head to the Apple Store.

jessa

Was this answer helpful?

Score 3
Add a comment

For the iPhone 5s, 6, and 6+, you have to transfer the original fingerprint scanner from one screen to another when replacing the screen display. Most likely, he didn't transfer the fingerprint scanner.

Was this answer helpful?

Score 1

1 Comment:

Agree with above he most likely use a pre assemble screen with home button attached and didn't you your orignal home button if he did he's not a repair man but a monkey

by

Add a comment

I replaced a damaged screen and transferred the original finger print scanner/home button and it now won't read a finger print. Also if I double touch to bring the screen down it doesn't respond. Works fine as a home button but that's it. Anyone else had this problem or now how to fix it? I double check all the ribbons and can't find any tears.

Was this answer helpful?

Score 0

1 Comment:

I have the same problem, mine works on the double tap tough. There is noooo chance the button or ribbons where damaged in any way... Don't understand why it won't work.

by

Add a comment

I notice that Ifixit have a warning when you purchase just the thermal screen that fingerprint ID wont work after replacing the original. That repair only involves fitting a new home button extension cable.. the button itself is not disturbed. Is it apple ramping up security with the latest firmware?

Was this answer helpful?

Score 0

1 Comment:

(I have the same ID problem after a screen change)

by

Add a comment

Add your answer

Mm Alvarez will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 1

All Time: 1,158