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Western Digital My Passport Drive. USB 3.0 Portable External Hard Drive.

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My passport fails initializing

My passport 1TB ran for more than a year under windows 7,8 and actually 8.1, but suddenly stopped. it loads the drivers but doesn't appear in the explorer. when I start the disk management it indicates that the second disk (my passport) must initialize. but it fails.

it appears in the device windows , just doesn't start (or initialize). I even tried the refrigerator trick, nothing

I've also tried several data recover progs, recuva , testdisk, easyus, wondershare WAC, etc, they all fail to see the external drive.

there must be a program that can go through , any ideas?

thanks, Jim

Answered! View the answer I have this problem too

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Just tried R-Studio, it sees the disk, but cant read it

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I was able to see the data inside the HDD with a linux version included in the Hiren's 15.2 CD also i could copy some files I needed but with 0 KB no luck yet, still working on it.

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2tb western digital my book, same problem, R-Studio brings up error 1117. Spent 3 days now trying to recover

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This problem is also with me too

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Hello, one could solve it?

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This may still be true. Try wiping the drive on a Mac and use the "write zeros" option. Used to be that if the boot blocks on an IBM went bad it was unusable with Windows but can be fixed on a Mac.

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there was some data that I would have liked to recover there. but if there's no other way. will try it as a last option. tnxz

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@mayer I fear that won't work on a Passport. These are custom amalgamations of a SATA and USB port. The enclosure itself is the drive. You can't even take it out and put it in another enclosure.

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The only 2 possible suggestions that may work are:

a) Solder on a new USB port.

b) Find a logic board for the matching drive. Hopefully you can find one with a SATA connection.

If you can get a working SATA port, then recovering may be possible.

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this problem can't fix by any software...

you must repair the hardware of your WD HDD !!!

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HOW can I repair hardware in a hdd??!! You need highly specialized equipment

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I was able to see the data inside the HDD with a linux version included in the Hiren's 15.2 CD also i could copy some files I needed but with 0 KB no luck yet, still working on it.

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same whith me sombody can help please?

Thank you

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Hi Everyone,

this problem is because of firmware corruption of WD Hard disk drive that must be solve by Hard Repair Equipment like a PC3K ( a expensive hard repair hardware! ) but you can give your Western Digital hard disk to a HDD Data Recovery company to bring the information to you and do a hard repair for your precious Hard Disk.

i have that equipment and can do for you without any cost dear,

Hard Repair Company in IRAN

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Right! We are going to send our HDD s with our data to IRAN!

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Yes dear,

We will repair your Hard disk without any cost

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Try WD SmatWare Installer. if you can get to where it asks for Password type in 5 wrong answers it will then ask if you want to reformat say yes and you will lose all data on the drive but have the drive initialized and back working.

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Jimlberto will be eternally grateful.
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