The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

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Touch ID not working after LCD replace

Hi,

I have 5s that screen already replaced with the new one, and now the touch id is not working.

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sorry the operation was not successful touch id

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after i restore, touch id menu is gone from Settings.

but, the one thing i know is. when i bought this phone from the previous owner, the lcd has already replaced too not from Apple, but the touch id is working.

so might be there's another way to fix it.

so confusing me because the previous owner of this phone is missing, i cant contact them.

Answer this question I have this problem too

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the touch id still original.

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3 Answers

Most Helpful Answer

if you haven't already tried, do a soft reset by holding the home button and the power/lock button until the phone turns off.

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Soft reset worked for me.

Tks alot!

Mat

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Worked for me too. I switched on the phone with out connecting the home button after connecting it touch id did not work. But then i saw your post and did a soft reset all good nowww!!!!!

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Nothing to do with original owner or a replacement screen..

Make sure you have seeded the little touch id connector correctly again if it is then you have cause damaged to it when removing from old screen

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I mean is,

If the replacement LCD is causes touch id not working, so why the previous owner can use it, whereas he already replace it too.

because i have research, that is because LCD Replacement. my home button working properly, but not with the touch id.

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Did you yourself actually see this touch ID work, or did the seller just say it worked?

A new lcd shouldn't effect the touch ID, either the little snap connection is not fully seated, there's some lint/fibers in the connection to stop contacts fully touching. Or the cable has been damaged.

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yes, i actually use and see the touch id worked for a couple week before i do a replacement LCD.

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Alvin Giovanno will be eternally grateful.
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