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Repair information and guides for the fifth generation of iPhone. Model: A1387

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No caller sound without using loudspeaker

I have just changed the bezel to a gold one, now during calls I can not hear the caller. They hear me fine, if I activate the loudspeaker I can hear them clearly, please advise how I put this right. Thank you

Replaced ear speaker as you advised, everything is working fine now. Thanks guys :-)

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Thanks for the advice, I shall order a new speaker, try it and let you know the result. Cheers and happy new year :-)

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You probably broke or disconnected the earpiece speaker. You need to check the speaker. If it's broken, you will need to replace it.

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Thanks for the advice, much appreciated

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Kevin Brown will be eternally grateful.
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