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The third generation of the Samsung Galaxy Note phablet series released September 25, 2013. Identifiable by the model number N9005.

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Screen cracked without being dropped

The screen on my Note3 cracked by itself without being dropped or mishandled in any way. Has anybody else experienced this?

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Cracking at the very first day of purchase without being dropping

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I experienced it and Samsung doesn't care. Paid $216 to replace it.

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Yes me too 3 days old

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Is it possible to replace screen? If so, where is the best spot to purchase the equipment needed?

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1 Answer

Chosen Solution

It can happen if pressure is applied to the screen in the places that the structure doesn't like.

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Luckily, I purchased the phone at Sams Club with their monthly warranty program. Zero deductible and they have approved the request for service.

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Congrats. I would recommend a tempered glass screen protector. Spigen makes them. They are pricy but well worth it for larger screens that have thinner glass.

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Terrence Cook will be eternally grateful.
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