Take a look at this guys.. I just asked the sony support for this..
1) The US consoles are all the same (This is important because the proof above is applicable for all the US version of the console)
2) They cannot recommend to use it with 220v but they won't say it will burn either
see for yourselves.. hope it helps!
Charles: Hi, my name is Charles. How may I help you?
Reploid: Hi Charles! thank you for your help.. I have a question about voltage and power for the PS4 system.. I would really appreciate if you could give me the most honest answer and not just "what the hardware manual says"
Reploid: I live in the US but now I came to another country for vacation and brought my new PS4
Reploid: the voltage here is 220v and in the back of my ps4 it says is 120v 60hz
Reploid: my question is.. if this system (same as the PS3 which also said only 120v) is capable of working with 110-240v?
Reploid: I found many links on the internet who says it is.. but of course nothing official from sony
Reploid: here is one CUH-1001A B01 240V support?
Charles: I see,
Reploid: they open the ps4 and see the power source directly and is 110-240v even though the external says only 110v
Charles: I generally recommend getting a converter. Too much voltage is definitely not good for the PS4.
Charles: If the PS4 is already at the maximum voltage and a surge happens or something, it doesn't have that extra capacity.
Reploid: ok ok.. but let me see if I get it right.. first, are you saying it actually is capable of being plugged to 220v ?
Charles: I do not recommend it.
Charles: I don't recommend using a North American console outside of North America.
Reploid: as far as I know there are 2 things.. 1) a converter that allows you to go through power peaks without burning your console.. (because energy varies from time to times in some countries) and there are transformers which transforms energy from 220v to 110v
Reploid: the 1st one i know i have to use it for the peaks.. but the second one i am not sure
Charles: Unfortunately, I have no information on converters or adaptors to override territorial restrictions.
Reploid: i understand... but my question is.. if all the units made have the same components inside (the ones i sent you in the link)..
Reploid: or if sony changes components depending the destination country of its products (wich is very unlikely because of the costs that this would imply)
Charles: I only have information on North American consoles. I'm not sure about consoles from other countries.
Reploid: and they are all the same?
Reploid: within the US?
Reploid: doesnt matter the shipment?
Charles: Within the U.S., yes they are.
Charles: The consoles are built to be used here.
Reploid: ok.. perfect.. in the link i sent you they open a US console and the power source inside says 110v-240v even though the outside says 110v
Reploid: how can this be?
Reploid: (and they open 3 different consoles on 3 different shipments within the US... Amazon, Gamestop and I have seen some bought in walmart)
Reploid: is there a reason why the label outside does not state the real capacity of the components inside?
Charles: The are recommended for 110v.
Reploid: which does not mean it will burn if connected to 220v right?
Reploid: (sorry to push this much but its important..)
Charles: We cannot guarantee any damage will not occur during constant use of 240v.
Reploid: ok I see... so one more question (please answer yes or no): Is the power source INSIDE the north america version of the ps4 labeled 110v-240v? (independently of what does the console says outside)
Charles: In North America, the PS4™ only supports a power supply of 120V AC, 60Hz.
Charles: That is all the information I have on this subject.
Reploid: ok, i see.. well thank you.. it didn't answer my question completely but if all the consoles are the same then the components within them should be the same too.. I understand you don't have or can give any different information on the subject.. thank you for the help Charles!
Can u confirm if the power brick of the european version is 100v-240v as well? pls i need this information
I just bought a CUH-100A B01 120V,
Could anyone confirm that the PSU will support 240v ? Anyone with picture evidence? I.e of the BACKPLATE of the PS4 and the PSU ratings on the same picture?
@Marius, check the link in my original answer, go to step 14. That is why ifixit is way superior. Teardowns actually reveal most of the question users will have :-)
@oldturkey03, I saw the link - but i cannot see any evidence from either the video nor the pictures that ifixit has torn down a US 120V PS4. Even the box that ifixit has received is different from the box that i have, mine opens from the top and it does not have a second box inside of it.
So my question remains unanswered.
@Marius, I guess the only way then for you to find out for sure, is by taking yours apart...
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