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SteelSeries Rival 3 Wireless Will Not Track

SteelSeries Rival 3 Wireless Will Not Track

Nayeli Aviles and 2 contributors
Last updated on

When you're trying to track your SteelSeries Rival 3, does it not detect on screen? Use this troubleshooting guide to help diagnose why.

Causes

1

Obstructed Optical Sensor

  • Turn off the mouse
  • Flip it over and inspect the optical sensor for dust, lint, or debris.
  • Use compressed air to gently remove particles.
  • If needed, lightly wipe the area with a microfiber cloth.
  • Turn the mouse back on and test tracking performance.
2

Faulty Batteries

  • Check the battery level in SteelSeries GG software.
  • Replace the AAA batteries with fresh ones if power is low.
  • Restart the mouse after replacing batteries to ensure proper reset.
3

Damaged Circuit Board

  • Open the mouse and check the circuit board for any visible damage like burn marks, cracks, or loose connections that could be affecting the sensor.
  • If you see a loose solder joint or damaged small component near the sensor, try carefully re-soldering or replacing that specific part if you have the tools and experience.
  • If the board itself is cracked or badly damaged and repair isn’t realistic, replace the entire PCB or just replace the mouse altogether.

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