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- Can't hear notification alerts
- Distorted or no audio
- Phone won't charge
- Screen is cracked
- Pictures are blurry
Can't hear notification alerts ¶
You can't hear the alert sounds for texts/emails/notifications.
Alert slide in off setting ¶
The toggle switch on the left side of the phone selects which category of notifications will have alert sounds. Slide the switch to the middle position for priority only notifications and to the top position to hear alarms for all notifications.
Notification alerts turned off in settings ¶
If the toggle switch does not appear to change the amount of notifications with alarms, go into the phone's settings and select the desired alarm response for each kind of notification.
Distorted or no audio ¶
It's difficult for you to hear audio from the phone.
Volume is turned off ¶
Check to ensure that your volume is turned up.
Faulty speaker ¶
If you still cannot hear sound after you have adjusted the volume, you may need to replace the speakers.
The outside of the phone feels hot.
Too many apps open ¶
It's common for smartphones to heat up when there are multiple apps open, so turning off any apps running in the background should help to keep the temperature of the phone down.
Phone won't charge ¶
Battery does not gain charge when plugged in to charger.
Dirty/blocked charging port ¶
Make sure that the charging port is clean and free of obstructions.
Damaged battery ¶
The battery may be damaged, which is why it refuses to hold a charge. Remove the battery from the phone and look for cracks, swelling, and corrosion of the battery case. If it appears to be damaged, replace the faulty battery with a new one. For replacing the battery, follow the guide here.
Damaged charging port ¶
If the battery is undamaged and the phone is still unable to hold a charge, you'll have to go in and replace the charging port.
Screen is cracked ¶
There is a visible crack in the screen of the phone.
Cracked glass ¶
Try not to panic and turn on your phone to see if it operates normally. If you're lucky, the glass of the screen is cracked but the LCD panel behind it works fine. You'll have a big, ugly crack on the face of your phone, but you'll still be able to use it as per usual.
Cracked LCD ¶
If you can't get the phone to work after the screen is cracked, you'll have to replace the screen itself.
Pictures are blurry ¶
Your photos are not clear.
Dust on the lense ¶
Check to make sure that the lense of the camera that you are using is clean.
Cracked lense ¶
If you are able to see a visible crack in the lense of the camera, you will have to replace the camera itself.