Lenovo ThinkPad A285 Distorted Audio

• There are a multitude of reasons the sound could be altered or completely lost from your ThinkPad. Before assuming the problem is severe, ensure your volume is properly set by clicking the audio icon in the bottom right-hand corner. Drag the bar to the righthand side to increase the volume.

• Right-click the speaker icon in the system tray and select Playback devices. Ensure your desired output device is set as default.

• Open Settings via the Start menu. Go to Update & Security > Troubleshoot > Additional troubleshooters. Select Playing Audio and run the troubleshooter.

If your device is operating on Windows 10 or 11, access this link for additional information.

• Disabling and re-enabling the audio device can possibly help restore distorted audio or no sound back to the full potential. Follow these steps to disable and re-enable the audio device:
  • Click on the Start Button and select Device Manager. Expand the sound, video, and game controller's section. Right-click on the audio device and select Disable device. Wait for a few seconds, then enable the device again.

• Outdated or corrupted audio drivers can lead to distorted audio. Update your audio drivers by following these steps:
  • Click on the start button, then click Device Manager. Expand the sound, video, and game controller's section. Right-click on the audio device and select Update Driver.

• Corrupted operating systems or malware have been commonly reported to cause audio problems with Lenovo laptops. Try these steps to check for software issues:
  • Check for any corrupted system files and replace them, if necessary, by running the built-in system file checker tool. If any corrupted files are found, use the Deployment Image Service and Managing tool (DISM) to receive the files required to fix your corrupted files. To check for malware-related issues, simply run a virus scan.

If the problem persists after attempting the solutions above, follow this replacement guide to disassemble and replace the speakers.