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Watch Will Not Power On ¶
The watch will not respond to the power-up button or show any signs of turning on.
Broken Charger ¶
Ensure your charger is plugged in properly, and that the four magnetic ports are not damaged. If the watch doesn't respond to being connected, consider purchasing a new charger.
Faulty Battery ¶
If the charger appears to be fully functional, or if the watch only turns on when it is plugged in, this would indicate a faulty battery. Consider replacing the battery using this guide.
Screen Will Not Respond To Touch ¶
The watch is non-responsive to touch commands, or responds erratically and/or slowly.
External Agents Intervening With Touch ¶
Moisture, dirt, and/or oil may interrupt the watch from sensing the skin. This would lead the screen to misread user’s input. Ensure that your hands, or the screen, are clean before trying to operate the device.
Worn-Out Or Broken Straps ¶
The strap is damaged or in need of replacing.
Strap Replacement ¶
Follow this guide for step-by-step directions on how to replace the watch's strap.
The Watch Processing Is Slow ¶
The watch may not respond properly to certain commands, or is taking generally too long to perform its functions.
Lack Of Memory Space ¶
If the watch's memory space is taken up, this may slow down the device's processing. Consider deleting unnecessary from the watch using the phone app.
Faulty Motherboard ¶
If the watch's processing seems to be significantly slowed down, then there may be a problem with the internal circuits of the device. Consider following this guide in order to replace the motherboard.
Shattered Screen ¶
The screen was broken during an incident.
Screen Replacement ¶
Currently there are no guides published on how to replace the screen for this particular device. If the screen is damaged, it is highly recommended to take the watch to a Huawei or Android Wear repair shop. However, this link provides general information on how to replace a smartwatch screen.