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Causes
If you move too far from your connected device, the Bluetooth signal weakens and the audio may cut out. The maximum range is about 33 feet (10 meters).
- Keep your phone or paired device in the same room as the speaker.
- Avoid physical barriers (walls, furniture, or electronics) between the speaker and device.
- If interference persists, try turning off other Bluetooth devices nearby.
Sometimes the Bluetooth connection itself may become unstable or corrupted. Which can affect the audio.
- On your device, open Setting > Bluetooth > Paired Devices.
- Find Heyday Wireless Speaker, then select Forget Device.
- Turn the speaker off, then on again to enter pairing mode.
- Reconnect your phone or device.
- Play audio to test the connection.
Sometimes, audio may play sightly out of sync with video (like a lip-sync delay) when using Bluetooth. This happens because wireless audio takes a moment to process and transmit from your device to the speaker. The delay can become noticeable depending on your device, app, or Bluetooth codec.
- Stay with the speaker's range (33 feet/10 meters).
- Minimize Bluetooth interference.
- Use Low-Latency Mode (if available) :Some phones, apps, and computers have audio settings like "Audio Codec" or "Low Latency Mode"-enable these for faster sync.
- Try a wired connection using the AUX cord located on the bottom side of the speaker.
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