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Garmin Drive 50 LM Turns Off Randomly

Garmin Drive 50 LM Turns Off Randomly

If your Garmin Drive 50 LM will power on and then turn off after a short period of time, use this troubleshooting guide to help diagnose why.

Causes

1
  • Press and hold the power button for at least 15-20 secs until the device shuts off completely.
  • Wipe the screen with a clean, soft, lint-free cloth. Do not use chemical cleaners.
  • Fully charge the device, if it’s at low battery the screen will start to flick.
  • If issues still persist, there could be a problem with the connection of the screen and the motherboard.
2

there could be a problem with the devices ability to hold a charge or get a charge through the vehicles cable

  • If available, try using another cars port to ensure that the problem is within the device and not the charging port of the car.
  • Make sure the device is connected to the original vehicle power cable and the vehicle is on.
  • Ensure the cables indicator light is on.
  • If issues are still happening, there could be an issue with the devices or potentially the cars port.
3

a problem with the antenna could be causing the devices hardware to not work properly.

  • Perform a soft reset on the device by powering it off, then powering it back on.
  • Make sure the device is in an area with a clear view of the sky
  • Ensure that the GPS Simulator on the device is turned off in settings
  • if these have all be completed, the devices software could be in need of updating.
4

The power button could be stuck from applying too much pressure to it, making it more sensitive to turning the device on/off.

  • Hold the button for 30 sec to try and unjam it.
  • Use a small tool such as a tooth pick or tweezers to try and clean as much as you can underneath the button.
  • Use a small amount of air to try and blow away any blockage that could be underneath the button.
5

If all other options haven't worked, the motherboard would most likely need replacing

  • Replace the motherboard.

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