Dell Inspiron 6000 Troubleshooting Page

Released in early 2005, identified by the model number PP12L.

Dell Inspiron Won’t Turn On ¶ 

No matter what I do, I can't get my Dell Laptop to turn on...

Bad Power Adapter ¶ 

If your laptop will not turn on once it has been unplugged from the power adapter. You may have a bad power adapter. Purchase or borrow the correct power adapter for the laptop to test your laptop.

RAM Issues ¶ 

If your laptop suffers to frequent reboots, crashes or the “Blue Screen of Death”, a bad RAM chip could be the cause. The RAM chip may need to be replaced. Please refer to the guide on How to Replace the RAM.

Bad Motherboard ¶ 

If replacing all of the above, and the problem still persists. You more than likely have a bad motherboard. The motherboard will need to be replaced.

Laptop Shuts Off When I Unplug It ¶ 

The laptop shuts off when I unplug it from the power adapter...

Dead Battery ¶ 

If your laptop is shutting off once the power adapter is unplugged you may likely have a dead battery. This dead battery may no longer be holding a charge. The only solution is to purchase a new battery and replace the old one with the new one. Please refer to the guide on How to Replace the Battery.

Bad/Slow Fan ¶ 

If changing the battery doesn’t work, you may have a bad fan. The fan keeps the laptop from overheating. The laptop will automatically shut off if the laptop is on and the fan is not running. In order to fix this issue, please refer to the guide on how to disassemble the Laptop and Replace the Fan.

Screen Backlight Lights Up but Nothing Else Happens ¶ 

I’m getting the Blue Screen of Death.

Bad Hard Drive ¶ 

If the screen lights up but does not produce a laptop image you may have a bad hard drive. In this instance the hard drive will need to be replaced. Please refer to the guide on how to Replace the Laptop Hard Drive.

Laptop is On but Screen is Black ¶ 

My laptop is running but there is no image on the screen.

The Screen Needs to be Replaced ¶ 

If the laptop is running but there is no image on the screen, you may need to replace the screen. Please refer to the guide on how to Replace the Laptop Screen.

Cannot Play CD/DVDs ¶ 

I put the CD in my CD drive but nothing happens.

The CD/DVD Drive Needs to be Replaced ¶ 

When the CD/DVD isn’t responding when you put a disc in the drive, you may have a broken CD/DVD drive. In this instance, the drive needs to be replaced. Please refer to the guide on how to Replace the CD/DVD Drive.

Clean your CD/DVDs ¶ 

Inspect the back of your CD/DVD for scratches and dirt. Apply water or a cleaning solution to a soft cloth and very gently rub any dirt off the CD/DVD. If you can, test your CD/DVD in a separate computer to ensure that it is working.

Keys Do Not Function Properly ¶ 

I press my keys while typing but nothing types on the screen...

Replace the Laptop Keyboard ¶ 

When the laptop keys are pressed and nothing is typing on the screen, you may have a broken keyboard. The keyboard will have to be replaced to fix this issue. Please refer to the guide on how to Replace the Laptop Keyboard.

One Comment

Can't remember my password, Mine just has Windows XP, how do I do a factory reset?

Melissa McIntosh - Reply

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