Causes
If the remote does not turn on or the lights are very dim, the battery is probably dead. Plug the remote into the charger and wait until at least one of the four lights are solid. A blinking light means it is still charging. Try connecting again once the battery is halfway charged. If the remote still won’t hold power after charging, the remote's battery may need to be replaced.
Sometimes the devices lose their pairing. To re-pair them:
- Turn on both the drone and the remote.
- Press and hold the pairing button on the drone until the LED flashes.
- On the remote, press the pairing button (usually inside the battery compartment).
- Wait for the LED indicators to confirm successful pairing.
If the drone or remote is running old software, they may not connect properly. To check for updates, open the DJI GO app on your phone or tablet while both the drone and remote are turned on. If an update is available, a message will appear at the top of the screen. Tap the message to go to the update section, then follow the instructions to download and install the update. Make sure your mobile device is connected to Wi‑Fi and that both the drone and remote have at least half of their battery charged before starting. Wait until the progress bar reaches 100% and the app confirms the update is complete. When finished, restart both the drone and remote, then try connecting again.