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The Compaq Evo 1000v is a portable notebook PC, with an Intel Mobile Pentium IV, TouchPad with 4-way scroll button, and 15" widescreen display.

Note: This troubleshooting guide covers the Compaq Evo 1000v model. The Compaq Evo 1000c model will be covered in a separate troubleshooting guide.

Device is Overheating/Running Slowly ¶ 

Fan is dirty or broken ¶ 

One of the most common and easy-to-fix reasons for old laptops to slow down and overheat as they age is dust accumulation in the rear fan.

Dust builds up in the rear fan over time which can cause it to move slowly or not move at all. This results in the device's temperature not being properly regulated, which can ultimately lead to permanent damage along with the inability of the device to function at all.

If your laptop is 3 or more years old, and you notice it begins to slow down and heat up, this is a good sign that it could be time to clean or replace the rear fan.

You can do this with ease by following the below guide:

Rear Fan Replacement Guide

Touchpad is Not Working ¶ 

Touchpad is dirty or broken ¶ 

If your touchpad has stopped working, the first thing you want to do is clean it.

To do this, follow these 3 easy steps:

  • Turn the device completely off.
  • Get 2 Q-tips and dip them in white vinegar.
  • Use the Q-tips to gently clean the touchpad and the surrounding areas.

If this did not work, you may have a disconnected cable or a broken touchpad which will have to be replaced.

You can do this with ease by following the below guide:

Touchpad Replacement Guide

Keyboard or Keys are Not Working ¶ 

Keyboard is dirty or broken ¶ 

Over time dust and other things may accumulate under keys and keys may break down.

If your keys or keyboard are not working, you should try to clean them by following these 3 easy steps:

  • Turn the device completely off.
  • Use a handheld brush vacuum attachment and lightly run it over the keyboard
  • Get a moist paper towel/cleaning rag and lightly run it across the keys

If this did not work, you may have a disconnected cable or a broken keyboard/keys which will have to be replaced.

You can replace the keyboard with ease by follow the below guide:

Keyboard Replacement Guide

Floppy Drive is Not Working ¶ 

Floppy Drive is jammed or broken ¶ 

If you have a jammed floppy drive, you may try to manually extract the disk by following these 3 easy steps:

  • Turn the device completely off.
  • Position the device so you can see into the drive.
  • If you can see the where the floppy disc is caught, you can use a probing tool to release the disc.

If this did not work, you may have to remove it and bring it to a professional or replace it completely.

You can remove the floppy drive for repair or replacement with ease by follow the below guide:

Floppy Drive Replacement Guide

Display is dim during or after startup ¶ 

The screen is very dim and barely readable. It remains dim after the Windows desktop appears. If the AC power is disconnected, the display dims to conserve battery power.

AC adapter is not connected ¶ 

Attach the AC adapter to the notebook and a working electrical outlet. Restart the laptop by pressing the power button for 5 seconds.

The LCD brightness is too low ¶ 

While the notebook is operating in Windows desktop, hold down the function (fn) key while pressing the f8 key to increase the brightness of the display.

The lid actuator switch is not working ¶ 

The lid actuator switch is a small button or switch located on the either side of the notebook or near the display hinges. Pressing this switch while the notebook is on may cause the display to turn off or cause it to enter a different power state.

Press the switch 2-3 times and observe the display. If the display is no longer dim, the switch may need to be repaired or replaced.

Note: If none of the above suggestions work, the back light may be damaged and need to be replaced.

Battery is unattached ¶ 

The battery may have become dislodged during transportation. Look at bottom of computer and make sure the battery is locked tight.

Battery is worn out ¶ 

Over the life of a battery the amount of charge it can hold decreases. Turn on computer and monitor charge indicator in taskbar. If it depletes quickly plug in AC adapter and purchase new battery.

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