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CASIO CDP-230R Troubleshooting
Released in 2013, Has 88 keys
Keyboard Does Not Turn On When Power Button is Pressed
Keyboard is completely unresponsive
AC Adapter is not Plugged into the Keyboard Power Port
The AC adapter’s circular end should be plugged into the power port in the back of the keyboard. If the cable is loose, push the circular end carefully into the power port.
AC Adapter is not Plugged into an Electrical Outlet
If the AC adapter is loose, plug the AC adapter into the electrical outlet. If the AC adapter is not loose, test using another electrical outlet.
Power Port of the Keyboard May Be Damaged
If the AC adapter is plugged into both the electrical outlet and the power port, the power port on the keyboard may be damaged.
No Sound Heard Through Headphones
The headphones do not play sound when keys are played
Test headphones using a different device. If no sound is heard through the headphones, replace headphones
Jammed Headphone Jack
Shine a light in the headphone jack to check if there is something lodged. If there is something stuck, remove the object with insulated tweezers.
Headphones are not Plugged into the Audio Port
If the headphones are plugged in but you are still unable to hear sound, the headphone jack may be damaged and need replacing.
The piano keys are stuck up/down
Keys are dirty
When the keys are dirty, sounds may not be heard when the keys are played. You will need to clean them thoroughly.
Keys are jammed
Check spaces between keys for any small object preventing upward motion. If there is no visible obstruction, there may be a small object inside of the keyboard causing this jam. See our Key Replacement guide to check under the keys.
No Sound Is Coming From Key(s)
Single keys do not produce sound but neighboring keys function properly
Key contacts are dirty. Cleaning will require opening up the keyboard; see the Key Replacement for further instructions.
Speakers are not receiving power, reference the Speaker Replacement Guide.
Sound is not produced when any keys are played
Check if the volume knob is turned to an audible level. While holding a key down, turn the volume knob clockwise and listen for sound.
If the headphones do not work with any other devices, they may need to be replaced.
Jammed Headphone Jack
There may be something lodged in the headphone jack. If so, remove the object with insulated tweezers
If the volume, headphone jack, and headphones all work, the speakers may be broken. Replace the speakers using the Speaker Replacement guide.
Buttons Are Not Responding
Option buttons do not respond when pressed
Buttons are not receiving power
A loose wire or jammed object may be preventing the buttons from contacting the circuit board. See the Button Panel Replacement guide.
Pitch Bend Is Not Responding
The pitch is not changing when the pitch bend is adjusted.
Pitch Bend of the Keyboard May Be Damaged
If the pitch bend is not responding, reference our Pitch Bend Replacement Guide.