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Alcatel Jitterbug Smart
How to fix common issues with the Alcatel Jitterbug Smart.
- Blurry Photos
- Phone Will Not Charge
- Display is Not Working
- No Sound from Headphones
- Alcatel Jitterbug Smart Will Not Turn On
Blurry Photos ¶
The photos taken by camera are blurry.
Camera Lens is Dirty ¶
Gently wipe the camera lens with a soft cotton cloth. It is highly recommended to use a lens wipe to avoid leaving behind any scratches.
Faulty Camera ¶
If you’re Jitterbug Smart does not take pictures or all the pictures come out blurry, then it is possible that the camera itself needs to be replaced.
Phone Will Not Charge ¶
You can't get the battery to charge.
Charger Is Not Connected ¶
The cable may not be plugged all the way into the phone or wall outlet. Make sure the charger is securely connected to both a working electrical outlet and the device.
Soft Reset ¶
A soft reset may be required. Hold the power button for a few seconds and power the phone off. Let it sit for a minute or allow it to cool down before turning back on.
Apps Running in the Background ¶
Sometimes there are enough apps running in the background to drain a battery faster than it can be charged. Check under the application and/or battery manager to see if any apps are placing a heavy load on the battery.
Faulty Charger ¶
The charger may be damaged. Try using it with another device to see if it works.
Faulty Battery ¶
The battery may be damaged and needs to be replaced.
Display is Not Working ¶
The display is frozen, doesn't respond to commands, is responsive only in certain areas, has distortion, or doesn't turn on.
Faulty Display ¶
The screen may have sustained liquid or physical damage, and may require a screen replacement.
No Sound from Headphones ¶
No audio or distorted audio can be heard through headphones.
Damaged Headphones ¶
The headphones themselves may be broken. Try using them with another device to be sure they aren’t the problem.
Damaged Headphone Jack ¶
If the built-in speaker works, the headphone jack itself may need to be replaced.
Alcatel Jitterbug Smart Will Not Turn On ¶
No matter what you do, you can't get your phone to turn on.
Drained/Bad Battery ¶
If your phone won't turn on, and you have not used it in a while, you may simply have a drained battery. Try connecting it to a working charger and outlet. If the display doesn't light up and show that it is charging, it’s possible the battery needs to be replaced.
Charging Port is Malfunctioning ¶
If you try a functioning charging cable and it does not work, there might be a problem with the port. Try cleaning it with a cotton swab first. If cleaning doesn’t work, it may require replacement of the charging port.
Damaged Motherboard ¶
There may be damage to the motherboard due to different causes such as water or impact when dropped. Replacement of the motherboard may resolve the issue.