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Ring Video Doorbell Troubleshooting: Fix Common Problems
The first step towards a working Ring Video Doorbell is identifying the problem. Select one of our preferred guides below to diagnose and solve Ring Video Doorbell common issues.
Has Unresponsive Doorbell Button
Wondering what to do when your Ring Video Doorbell does not respond when the 'Ring' button is pressed? Try these fixes to get your Ring working again!
Does Not Ring
Wondering what to do when your Ring Video Doorbell does not ring or notifications cannot be heard? Try these fixes to get your Ring working again!
Won't Turn On
Wondering what to do when your Ring Video Doorbell is not ringing correctly or works fine for a few events and then stops working? Try these fixes to get your Ring working again!
Has Poor or No Wi-Fi Signal
Wondering what to do when your Ring Video Doorbell has poor Wi-Fi connection or will not connect to Wi-Fi at all? Try these fixes to get your Ring working again!
Has Night Vision Malfunction
Wondering what to do when your Ring Video Doorbell has poor video quality only at night or does not record at night time? Try these fixes to get your Ring working again!
Didn't see your problem? The iFixit Community has answers.
Browse the most common questions asked by our members to see more solutions. Still no luck? You can always ask for help!
Why am I not getting Notifications
Ring Video Doorbell
Why is my ring chime not connecting to my WiFi?
Ring Video Doorbell
Why is my hardwired battery not trickle charging
Ring Video Doorbell
My Ring doorbell rings and no one is there or in the area of the bell.
Ring Video Doorbell
I need to switch between Ring accounts
Ring Video Doorbell
Why is my live view not loading?
Ring Video Doorbell
Ring 2 bundle from Costco, Chime won't connect to WiFi.
Ring Video Doorbell
Person is at my door before video starts.
Ring Video Doorbell
