JBL On Tour Distorted Sound

If the volume is turned up too high, the speakers may produce distorted or crackling sounds. Lower the volume on both the device and the connected audio source to see if the distortion goes away.

When battery levels are low, the device may not have enough power to produce clear sound. Recharge or replace the batteries and test the audio again. Also ensure the charging cable and port are functioning properly, as poor charging connections can lead to inconsistent power delivery and affect sound quality.

Test the speaker with a different audio source by connecting it to another phone, computer, or music player. If the sound is clear with the new source, the problem is with the original device. If the issues persist, try changing the cable connection or check for a loose connection.

If the above troubleshooting steps do not fix the problem, it might be due to some physical damage. Inspect the speaker for any visible dents, cracks, or water damage. Internal damage can muffle or distort sound.