I was disappointed now I'm happy!

My Problem

Headphone jack quit working properly. It would only play music on the right side.

My Fix

The repair went off without a hitch when I first put the new part in but it the headphone still didn't work. I called iFixit on a weekend and left a voicemail about the problem I had. By the following Friday they sent me a new part free of charge. I put the new part in my phone and everything worked perfectly! I'm very happy with the service! Thank you Matt!

My Advice

The guide says "difficult" but it's really not that hard. As long as you lay all of your screws out and remember where each part goes. I had little cups to hold the different screws and peices.